Gift Card Balance
Terms and Conditions for the Monk Office Gift Card (“Card”)
Monk Office Gift Cards can be purchased at any Monk Office retail location.
Purchasers can purchase Monk Office Gift Cards in any denomination between $1 and $2,500 Canadian dollars. No single Monk Office Gift Card can be purchased for an amount exceeding $2,500 Canadian dollars.
Cards are not refundable and cannot be exchanged for cash or credit once the purchase has been completed, except where required by law.
Cards cannot be resold; unlawful resale or attempted resale is grounds for seizure and cancellation of the Card without compensation.
Monk Office reserves the right to refuse, suspend, hold for review or cancel any Card for which fraud is suspected, or for any other violation of the present Monk Office Terms & Conditions.
Monk Office reserves the right to deactivate or reject any Card issued or procured, directly or indirectly, in connection with fraudulent actions.
Cards are fully transferable.
The Card can be redeemed at any Monk Office retail location.
Cards will not be accepted as a payment method for purchases made on account.
Cards are only redeemable at Monk Office retail locations toward the purchase of products or services offered by Monk Office.
If the price of the purchase is inferior to the value of the Card, the remaining value of the Card is retained until the stored value reaches a zero balance. Once the Card reaches a zero balance, it is deactivated and no further usage will be permitted. If the cost of the purchase is greater than the value of the Card, the stored value will be depleted to zero value and the difference must be paid with another Card, or other accepted form of payment. A maximum of two forms of payment is permitted on a single transaction.
Cards will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system.
In the event that a product or service purchased (in part or in full) using a Card is being refunded, the value or the unused portion thereof (based on the terms and conditions of the fare being refunded) that was originally paid for by using a Card will be refunded to a Card.
5. Lost, stolen, damaged or destroyed Cards
Treat your Card like cash; Monk Office is not responsible for any stored value balance if the Card is lost, stolen, damaged or destroyed. If it is lost, stolen, damaged, destroyed or used without authorization, the value will not be refunded.
Retail locations are not authorized to deactivate or replace lost, stolen, damaged or destroyed cards. Any replacement must be handled online at firstname.lastname@example.org Replacement of lost, stolen, damaged or destroyed cards may occur only if the customer is able to provide proof of purchase. Proof of purchase must include the unique Card number which is located on the back of the card.
Once the request for replacement has been verified and deemed valid, the value that is stored on the lost, stolen, damaged or destroyed card at the time the replacement request is made will be reissued on a new replacement Card for a fee of $25 and the original Gift Card will be deactivated. Once a Gift Card is deactivated, it cannot be reactivated.
Monk Office reserves the right to reject any claim for replacement of a gift card where there is suspicion of fraud or dishonesty (e.g. stolen or altered card, or false request for replacement).
Cards are not credit or debit cards and have no implied warranties.
The stored value loaded on a Card does not expire.
The Card holder or purchaser of the Card agrees that the laws of the province of British Columbia (Canada), without regard to the principles of conflict of law, will govern these Terms and Conditions.
Any dispute relating in any way to a Card shall be adjudicated in the province of British Columbia (Canada), and the Card holder or purchaser of the Card agrees to the exclusive jurisdiction and venue of such courts.
Monk Office reserves the right, and the Card holder or purchaser of the Card agrees, that Monk Office may at any time change the present Terms and Conditions or contract with another third party to administer the gift card program.
Call us at (250) 384-0565 or toll free 1-800-735-3433
Fax us at (250) 384-2553 or toll free 1-888-835-3955
Or write us at
Monk Office Supply
800 Viewfield Road
Victoria, BC V9A 4V1
We will respond in a timely manner.